We are looking for a candidate to fill a full time Internal and External Marketer / Patient Success Coordinator position at Physical Therapy Associates, LP!
To ensure patients complete a full plan of care that results in successful discharge for patients and for therapists. This position is responsible for both internal and external marketing including, but not limited to: calling on physicians, physician assistants, nurse practitioners, and chiropractors. The PSC is also responsible for ensuring patient satisfaction before, during, and after their care through effective communication.
A happy patient who is successfully discharged and will refer friends and family. Develop and maintain happy physicians and physician offices that are confident in referring their patients to our office for care. Have efficient communication and quick entry of patients into the clinic.
Develop and maintain relationship with physicians, physician assistants and nurse practitioners. Market PTA to the Lubbock community and surrounding areas.
Our Mission and Core Values:
We are looking for a candidate who is willing to add to our team with adherence to the following Mission and core values:
To create happy patients and build relationships internally and externally that empower people to be more active and live a healthier lifestyle.
· Christ-based organization
· People first, patient second
· Happy patients = improved outcomes for everyone
· Be open to ongoing change and learning
· Build and foster a positive environment
· Be fun and positive in all situations
· Teamwork focused for problem resolution
· Anticipate challenges and adjust
· Own the patient experience
· Love for people delivered as Physical Therapy
The successful candidate will work for Physical Therapy Associates to ensure that these core values are present in the day to day running of the business – and ultimately, responsible for the successful growth of the business. All hiring at Physical Therapy Associates is made with these Core Values firmly in mind. We look forward to discussing them more with you at the interview – when we can also discuss other benefits and incentives of you choosing to join our team.