We are looking for a candidate to fill a full time Physical Therapist Assistant position at Physical Therapy Associates, LP!
The successful candidate will be achieving a 90% schedule utilization rate within 6 months and ultimately you will be helping the company to achieve its MISSION of “To create happy patients and build relationships that empower people to be more active and live a healthier lifestyle.” More: You will be helping us to grow our company in the West Texas market.
To achieve the level of success that we are looking for, your job requirement include:
a.) Be involved in the creation of internal and external marketing material i.e. blog posts, free tips reports, workshop events AND make yourself available for scheduled telephone appointments to talk to the people who request this marketing information you will be creating.
b.) Be responsible for limiting “drop-offs”. Drop-offs are patients who book appointments and then drop off schedule. This is not good for either party involved. Because of that, you will be required to be pro-active in making regular re-activation phone calls to the people who have dropped off your schedule.
c.) Be flexible in your working hours. In the 21st Century, patients expect to be seen before, during, after work and on weekends. We know that back pain doesn’t go away for our patients after 5pm. Because of that, to be successful in this role, you will be required to make yourself available for 1 weekend a month at owner’s discretion to evaluate and treat patients at the clinic or Grace Medical Center. This will be in addition to your normal work week at P.T. Associates clinical site. Availability during clinic open hours is required M-Th from 7 a.m. to 6 p.m. and Friday from 7 a.m. to 6 p.m.
d.) Contribute and attend a minimum of 3 hours per month in clinic Continuing Education. This could include: giving a once per month power point presentation to the rest of the team and/or attending continuing education classes at a minimum of 15 hours per year.
e.) Drive referrals – within 3 months we expect that at least 5 WOM referrals are specifically asking to SEE YOU each month – and within 12 months we expect that at least 5 patients per month are RETURNING and asking to see you.
f.) Your patient visit average – the most successful therapists at this practice have an average patient visit of 10. To be successful in this role we expect that your treatment, communication, and ability to handle money/co-pay objections will allow you to achieve this target. Training will be provided on this this topic.
g.) We expect no drop off in quality of care with patients after initially seeing the Physical Therapist for evaluation. Training will be provided for critical thinking and problem solving in this area.
h.) You will manage your clinical metrics and monitor your own productivity. This provides great insight to yourself and supervisors in deciding how to advance the business.
We are looking for a candidate who with an active Texas State license who is able to adhere to the following core values:
· People first, patient second
· Happy patients = improved outcomes for everyone
· Be open to ongoing change and learning
· Build and foster a positive environment
· Christ-based thoughts / organization
· Be fun and positive in all situations
· Teamwork focused for problem resolution
· Anticipate challenges and adjust
· Own the patient experience
· Love for people delivered as Physical Therapy
The successful candidate will work for Physical Therapy Associates to ensure that these core values are present in the day to day running of the business – and ultimately, responsible for the successful growth of the business. All hiring (and firing) at Physical Therapy Associates is made with these Core Values firmly in mind. We look forward to discussing them more with you at the interview – when we can also discuss other benefits and incentives of you choosing to join our team.