Don’t see your question here? Please get in touch with us and we will be glad to help you.
What do physical therapists do?
Physical therapists are trained accelerate the healing process. They do this by addressing issues of muscle weakness, restricted range of motion, soft tissue movement, joint restrictions, and movement dysfunction. Manual physical therapist use a wide range of tools to get you feeling better more quickly such as joint mobilization, deep tissue work, personalized exercise programs, more rigorous exercises if tolerated, muscle retraining and eliminating muscle imbalances. The goal of our manual physical therapists is to get you to an improved state of movement to relieve pain as quickly as possible.
How is your physical therapy clinic different from others?
At Physical Therapy Associates we take pride in paying attention to details and treating each patient as a unique individual. Most of our patients return if they are reinjured, have another surgery or have a family member who needs physical therapy so we strive to create a continuing relationship with all patients. We take a unique team approach to treating patients so that you are still assigned to one therapist but you benefit from the different backgrounds of all of our therapists. If you have any doubt please read over some of our reviews on Google and Facebook.
I am in a lot of pain today, should I still come to my appointment?
Absolutely! Many patients leave feeling better than they did when they arrived for their session.
I have to schedule around work/school hours, what times are you open?
We have appointments available as early as 7am, and as late as 5pm. Our office hours are 7am-6pm Monday through Friday so that you may schedule before or after work/school or even during your lunch hour. We’ll provide you with a school or work note if needed.
Where is your office located?
We are at 3838 50th Street, in Lubbock, Texas. This is between Quaker and Memphis Avenues, on the north side of the street. See our Contact Page for more detail, including a Google Map.
Do I have to be an athlete to come to your physical therapy clinic?
Absolutely NOT! We accept ALL patients, regardless of athletic ability. Our therapists treat patients with very different backgrounds and skill level, this helps keep them on their toes!
What is the age range of patients you accept?
We accept patients ranging from 5 to 100 years old
What health insurances do you accept?
Most insurances accepted and Certified In-Network providers for FirstCare Health Plans. If you have any questions, please call our office at 806.792.5522.
Do you accept health saving accounts?
Absolutely! You can use your HSA for your copay/coinsurance. However you cannot use an HSA for performance/wellness services as they are cash pay and not billed to insurance.
Do you have a private pay package for patients without health insurance?
Yes. For patients using our private pay option, please contact our office for current pricing.
Do I have to get a script from my doctor for physical therapy?
No! As of September 1st, 2019, in Texas you can receive Physical Therapy for 10 business days without a referral from a physician. We have great relationships with our local physicians and there are cases where you will need to be referred to your physician. If you have seen a physician, you may have their office fax a physical therapy script to our clinic at (806) 785-7582. Note if you are a Medicare patient then a chiropractor cannot provide your prescription for physical therapy.
Do you have physical therapy specialists?
Yes, please see the “Our Staff” section of our website to read about our specialties. You may also read about what we treat on our “Services” page.
What should I expect for my first appointment?
Your first appointment will be your initial evaluation, please arrive 20 to 30 minutes prior to your appointment time to complete the necessary paperwork. Your physical therapist will use a series of physical tests that differ from patient to patient to determine how to best treat your pain. After your therapist has all the information they need, they may perform some manual therapy if needed and walk you through a few exercises and develop a home exercise program for you to do until your next appointment.
What should I expect during a normal visit?
For all appointments after your initial evaluation, your session will begin with your therapist performing manual therapy and / or applying modalities that you may need. This will be followed up by a customized series of carefully chosen exercises tailored to you. As you progress through the exercises, your therapist will change your exercise routine from session to session and update your home program as appropriate.
Will physical therapy be painful?
Only if you make it painful. Post surgical patients may feel some discomfort during their appointment as they regain mobility. However you should never be in pain during your appointment. If you are please let us know so that we can alter your activities. “No pain no gain” is NOT a statement that we agree with.
What type of clothing should I wear to my appointments?
You may wear whatever is most comfortable for you to move freely in. Most patients chose to wear workout clothes such as a t-shirt, shorts or pants and tennis shoes. Many of our patients are coming from work or school, so they chose to bring a change of clothes and shoes with them.
How long are your appointments?
All appointments are about 45 to 60 minutes long depending on what the therapist feels the patient can handle.
Who will I see during each appointment?
You will see your licensed physical therapist or physical therapist assistant for your appointments. Each patient is assigned to a specific therapist, though we do have a team treat environment. In order to accommodate your schedule you may choose to schedule some sessions with a different therapist in our office.
Will I be given exercises to do at home?
Yes, our physical therapists will give you print out of a home exercise program designed specifically for you to do at home between appointments
Will I need to purchase any workout equipment for my home exercise programs?
We do sell the same brand resistance bands we use in clinic for $10 or you can use any resistance bands that you may already have at home. We make sure that all exercises given on your home program can be done with simple household items such as using a chair instead of stools, a counter top instead of parallel bars etc. We also offer supplemental therapy items for purchase at our front office.
How many sessions of physical therapy will I need?
“This varies from patient to patient depending on duration and severity of symptoms. Your physical therapist will work with your physician to decide how many visits you will need before you reach your goals and are able to continue on pain free.
What if I need to continue with more physical therapy sessions than my doctor prescribed?
If you and your physical therapist decide you would benefit from added sessions, we will fax a request for your doctor to sign so that you do not have to see your doctor just for a new physical therapy script.
My doctor faxed my physical therapy script to your office, now what do I do?
Once we receive the script, we will call you to schedule your first appointment
My doctor faxed my physical therapy script to your office, but I never set up my initial appointment. Can I still schedule my initial appointment?
If your script is over a 30 days old, you will need to have your doctor fax a new script to our office.
What kind of wellness services do you offer?
Please keep in mind that our Wellness and Performance services are help to maintain your body as you recover from injury or surgery. This means that you are not in any pain and do not need a prescription from a medical doctor. We do offer a few different types of appointments. We are currently developing this program, so please check back for details. Please see the Services section of our website for more information and pricing. If you aren’t sure if you qualify for wellness services please contact our office at (806) 792-5522
What will my payment be for each visit?
That is determined by your insurance plan. Before your first appointment we will contact your insurance to determine the patient payment for your individual plan. If you would like to find out for yourself you may contact your insurance company. We are an outpatient physical therapy clinic in an office setting. Our private payment rate is $125 per visit.